THE FIREFLY COMPANY

Privacy Policy

Overview

The FireFly Company (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

This policy explains what we collect, how we use it, and how we keep it secure when you interact with our website and services.

What We Collect

We may collect:

  • Name and contact details

  • Company information

  • Project or enquiry details

  • Website usage data (e.g. cookies, analytics)

  • Communication history

Some information, like cookies and analytics data, is collected automatically.

How We Use Your Information

We use your information to:

  • Respond to enquiries and provide services

  • Deliver building digitisation solutions

  • Improve our website and user experience

  • Share relevant updates (only where appropriate)

  • Meet legal and regulatory requirements

How We Collect It

We collect information when you:

  • Fill out a form

  • Request a demo or proposal

  • Contact us directly

  • Browse our website

Data Sharing

We do not sell your personal information.

We may share it with trusted service providers (such as hosting or analytics platforms) who support our operations and are required to protect your data.

Data Security

We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

Your Rights

You have the right to:

  • Access your data

  • Request corrections

  • Ask for deletion

  • Object to how your data is used

To exercise these rights, contact us below.

Cookies

We use cookies to improve website performance and understand how it’s used.

You can control cookies through your browser settings.

Contact

For any privacy-related queries:

FireFly
Email: [email protected]

Updates

We may update this policy from time to time. The latest version will always be available on this page.